We offer a fixed, transparent rate for all clients, including students that ranges from $155 to $170, depending on the counsellor you choose.

If you are under 25 (or whatever age your parent’s plan specifies) and listed as a dependent, you can usually claim counselling fees through that employer-sponsored extended health plan. Many workplace plans cover Registered Clinical Counsellors at 80–100 percent up to an annual dollar limit.

Some benefits providers allow for direct billing. If your yours do not, you will need to pay for each session before submitting the reciept to the benefits provider for reimbursment.

You can safely save your credit card in your booking profile on Janeapp and payment will be processed automatically. We also accept cash, cheque, and e-transfer.

If you also have UVSS or CCSS coverage, you can coordinate benefits: claim first through the plan that covers the higher percentage, then submit the remaining balance to the second plan until your fees are fully or partly paid. Check the details of each plan for specific percentages, annual caps, and any referral requirements.

The UVSS plan reimburses 80 percent of each counselling session, up to a combined maximum of $800 per policy year for all mental-health practitioners, including Registered Clinical Counsellors. You pay the full fee at your appointment, then upload the receipt to Studentcare / Pacific Blue Cross and the refund is usually deposited to your bank account within a week. Most students end up paying about $30 on a $150 session.

If you have extended health benefits through a parent’s plan or your own, we’ll provide detailed receipts to help with reimbursement. We're always happy to walk you through what your insurance might cover so there are no surprises. Just ask, we're here to help.

Camosun students receive 80 percent reimbursement, capped at $50 per visit and $500 per benefit year for counselling with a licensed practitioner. After each appointment you submit the receipt through the Gallivan “myStudentPlan” portal or mobile app and the insurer sends the eligible amount back to you. Once the annual $500 limit is reached, you would pay any further sessions out of pocket (or claim through another plan, if you have one).

Yes. Your privacy is fully respected. We won’t share anything you say with your parents, professors, or anyone else without your written consent, unless there’s a serious safety concern.

Yes, absolutely. We work with students from all over the world and offer culturally sensitive support.

We know your schedule can be full and unpredictable, so we offer you the flexibility of both in-person and online sessions.

Yes, we offer secure video sessions for students living anywhere in BC (and other eligible areas).

If you're feeling unsure about your major, future career, or what comes after graduation, you're not alone. Career counselling offers a supportive space to explore your interests, strengths, and values. Whether you're choosing courses, planning for co-op, or feeling stuck in a program, we’ll help you sort through your options and build confidence in your next steps. It’s all about finding a path that fits you and reflects who you are.

Our counsellors use gentle, evidence-based approaches that are especially helpful for young adults. We may draw from:

CBT (Cognitive Behavioural Therapy)
CBT offers practical tools to manage anxiety, shift self-critical thoughts, and build healthier thinking and coping habits.

DBT Skills (Dialectical Behaviour Therapy)
These skills provide step-by-step strategies for managing strong emotions, communicating more clearly, and handling tough situations.

IFS (Internal Family Systems)
This approach helps you explore different parts of yourself and build a stronger sense of calm, clarity, and self-acceptance.

Narrative Therapy
Narrative Therapy helps you explore the stories you carry and gently shift how you see yourself and your past.

Mindfulness
Mindfulness helps you stay present and centred, especially during stressful moments like exams or challenging conversations.

Compassion-Focused Therapy
Compassion-Focused Therapy helps you approach yourself with kindness, ease self-criticism, and build emotional strength.

Strengths-Based Counselling
This approach helps you build on your natural strengths, offering encouragement and clarity when things feel overwhelming.

Solution-Focused Therapy
A practical, future-oriented approach that focuses on what’s already working and helps you set clear, achievable goals.

We'll always work at your pace, and your comfort and goals are our top priority.m description

Not at all. We welcome students who just want to talk through everyday stress, find direction, or get support with small but important things.

If you feel unsafe or need urgent help outside our hours, call the Vancouver Island Crisis Line at 1-888-494-3888 or go to the nearest emergency department.